Customer Experience Specialist

CarMax Business Services; Salisbury (MD); On-site; USD 23,694 - 49,593; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Job summary

CarMax Business Services in Salisbury, Maryland is looking for a Customer Specialist to ensure an iconic experience for customers during their journey. Responsibilities include providing exceptional customer service, conducting vehicle assessments, and managing administrative tasks. The ideal candidate has a high school diploma, experience in sales or customer service, and strong communication skills. The hourly rate ranges from $17.20 to $36.00.

Qualifications

• Exceptional communication skills are essential.
• Experience in retail, sales, or customer service preferred.
• Ability to lift objects weighing up to 25 lbs.

Responsibilities

• Provide exceptional customer service throughout their journey.
• Conduct vehicle condition assessments and appraisals.
• Manage administrative tasks including transaction paperwork.

Skills

Communication skills

Relationship building

Attention to detail

Teamwork and integrity

Education

High School Diploma or equivalent

Sales and customer service experience

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Salisbury, Maryland is looking for a Customer Specialist to ensure an iconic experience for customers during their journey. Responsibilities include providing exceptional customer service, conducting vehicle assessments, and managing administrative tasks. The ideal candidate has a high school diploma, experience in sales or customer service, and strong communication skills. The hourly rate ranges from $17.20 to $36.00.