Customer Experience Specialist — Car Sales & Service

CarMax Business Services; Winchester (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Commitment to training and diversity

Career growth opportunities

Recognized as one of the FORTUNE 100 Best Companies to Work For

Job summary

CarMax Business Services in Winchester, Virginia, is hiring a Customer Specialist who will provide exceptional service throughout the car buying and selling process. The role involves guiding customers, managing vehicle condition assessments, and performing various administrative tasks. Candidates should possess strong communication skills, a high school diploma, and ideally some sales or customer service experience. CarMax values team collaboration and offers opportunities for career growth in a dynamic work environment.

Qualifications

• Exceptional customer service skills are essential for guiding customers through the purchasing process.
• Experience handling cash and payment management tasks is a plus.
• Ability to lift objects weighing up to 25 lbs.

Responsibilities

• Guide customers throughout the buying and selling process.
• Conduct vehicle inspections and assessments.
• Manage administrative duties related to sales processes.

Skills

Exceptional communication skills

Building relationships

Attention to detail

Teamwork and integrity

Education

High School Diploma

Sales and customer service experience

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Winchester, Virginia, is hiring a Customer Specialist who will provide exceptional service throughout the car buying and selling process. The role involves guiding customers, managing vehicle condition assessments, and performing various administrative tasks. Candidates should possess strong communication skills, a high school diploma, and ideally some sales or customer service experience. CarMax values team collaboration and offers opportunities for career growth in a dynamic work environment.