Customer Experience Specialist in Training

CarMax; Vancouver (WA); On-site; USD 26,174 - 54,552; Part time

Benefits offered by this job

Sick leave

Vacation based on length of service

Floating Holiday Time

Job summary

CarMax Business Services is hiring a Customer Specialist in Vancouver, WA. This position requires exceptional communication and relationship-building skills to enhance customer experiences in a high-energy retail environment. Responsibilities include guiding customers through sales processes, conducting vehicle assessments, and managing inventory. Ideal candidates will have a high school diploma and some sales experience. The role offers an hourly rate of $19.00 to $39.60, along with benefits including sick leave and vacation based on service length.

Qualifications

• Demonstrate exceptional communication skills.
• Ability to build and maintain strong relationships.
• Balance customer needs with business objectives.

Responsibilities

• Provide exceptional customer service throughout the CarMax journey.
• Conduct vehicle condition assessments for appraisals.
• Manage and document vehicle inventory processes.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Sales and customer service experience

Valid Driver’s License

Tools

Microsoft Office Suite

Job description

CarMax Business Services is hiring a Customer Specialist in Vancouver, WA. This position requires exceptional communication and relationship-building skills to enhance customer experiences in a high-energy retail environment. Responsibilities include guiding customers through sales processes, conducting vehicle assessments, and managing inventory. Ideal candidates will have a high school diploma and some sales experience. The role offers an hourly rate of $19.00 to $39.60, along with benefits including sick leave and vacation based on service length.