Customer Experience Champion

CarMax Business Services; Asheville (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services in Asheville, NC, is hiring a Customer Specialist. This role involves providing exceptional customer service, guiding clients through buying and selling cars, conducting vehicle assessments, and managing paperwork. Ideal candidates have strong communication skills, enjoy working in a team, and are detail-oriented. The position values honesty and transparency, contributing to CarMax's successful retail experience. A High School Diploma and prior sales experience are preferred.

Qualifications

• Demonstrate strong communication skills.
• Ability to build and maintain relationships.
• Balance customer and business needs.

Responsibilities

• Guide customers through the car buying process.
• Conduct vehicle condition assessments.
• Perform administrative duties related to sales.

Skills

Exceptional communication skills

Confidence in self and product

Relationship building

Team collaboration

Attention to detail

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Asheville, NC, is hiring a Customer Specialist. This role involves providing exceptional customer service, guiding clients through buying and selling cars, conducting vehicle assessments, and managing paperwork. Ideal candidates have strong communication skills, enjoy working in a team, and are detail-oriented. The position values honesty and transparency, contributing to CarMax's successful retail experience. A High School Diploma and prior sales experience are preferred.