Customer Experience & Admin Specialist

CarMax Business Services; Gaithersburg (MD); On-site; USD 24,000 - 51,000; Part time

Job summary

CarMax Business Services in Gaithersburg, Maryland, seeks an Administrative Associate to provide exceptional customer service and support various store functions. Responsibilities include completing administrative tasks, guiding customers through paperwork, and effective communication with customers and business partners. Candidates should have customer service experience, thrive in fast-paced environments, and possess strong communication skills. The position offers a competitive hourly rate ranging from $17.66 to $36.90 and a dynamic team-based working atmosphere.

Qualifications

• Proven experience in customer service.
• Ability to thrive in a fast-paced office environment.
• Strong attention to detail when processing paperwork.
• Effective communication skills for customer interactions.

Responsibilities

• Complete administrative tasks to support all store departments.
• Provide customer service by guiding customers through paperwork.
• Communicate effectively with customers and business partners.
• Maintain coverage at information desk and answer phone calls.

Skills

Customer service experience

Good listening skills

Strong written and verbal communication skills

Basic computer skills

Job description

CarMax Business Services in Gaithersburg, Maryland, seeks an Administrative Associate to provide exceptional customer service and support various store functions. Responsibilities include completing administrative tasks, guiding customers through paperwork, and effective communication with customers and business partners. Candidates should have customer service experience, thrive in fast-paced environments, and possess strong communication skills. The position offers a competitive hourly rate ranging from $17.66 to $36.90 and a dynamic team-based working atmosphere.