Customer Experience & Operations Specialist

FedEx Corporation; Hillside (IL); On-site; USD 29,000 - 43,000; Part time

Job summary

FedEx Corporation is seeking a Service Agent in Hillside, IL to provide accurate information and assistance to customers. The role includes handling inquiries, resolving problems, selling services, and performing administrative tasks to keep station operations efficient.

The position requires a high school diploma or GED, ability to operate a computer terminal, and capable package handling up to 50 lbs with equipment or assistance. Equal opportunity employer.

Qualifications

• Ability to operate computer terminal.
• Ability to lift 50 Lbs. and maneuver packages above 50 lbs with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Terminal operation

Package handling

Communication skills

Weight handling (50 lbs)

Education

High School Diploma/G.E.D.

Job description

FedEx Corporation is seeking a Service Agent in Hillside, IL to provide accurate information and assistance to customers. The role includes handling inquiries, resolving problems, selling services, and performing administrative tasks to keep station operations efficient.

The position requires a high school diploma or GED, ability to operate a computer terminal, and capable package handling up to 50 lbs with equipment or assistance. Equal opportunity employer.