Customer Service & Operations Specialist

Federal Express Corporation; Hillside (IL); On-site; USD 29,000 - 43,000; Full time

Job summary

Federal Express Corporation is seeking a Service Agent in Hillside, IL to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and promote company services.

The role includes performing administrative duties to support station operations and ensuring friendly, professional customer interactions during a Monday–Friday schedule. Candidates must have a high school diploma or GED and strong communication skills.

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate computer terminal and handle required physical tasks.
• Strong human relations and communication skills required.

Responsibilities

• Respond to customer inquiries and provide problem-resolution.
• Sell company services and perform administrative support for station operations.

Skills

Computer terminal operation

Lifting 50 lbs

Customer service & communication

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation is seeking a Service Agent in Hillside, IL to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and promote company services.

The role includes performing administrative duties to support station operations and ensuring friendly, professional customer interactions during a Monday–Friday schedule. Candidates must have a high school diploma or GED and strong communication skills.