Senior Customer Care & Operations Agent

FedEx Corporation; San Francisco (CA); On-site; USD 37,000 - 46,000; Part time

Job summary

FedEx Corporation in California seeks a part-time employee to provide accurate information and assist customers, responding to inquiries, resolving problems and selling services. The role includes performing administrative tasks to ensure smooth station operations and other duties as assigned.

Applicants should have a High School Diploma/G.E.D., be able to operate a computer terminal, lift up to 50 lbs and maneuver packages above 50 lbs with proper equipment or assistance; strong communication

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and maneuver packages over 50 lbs with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Maneuver heavy packages

Good communication

Education

High School Diploma/G.E.D.

Job description

FedEx Corporation in California seeks a part-time employee to provide accurate information and assist customers, responding to inquiries, resolving problems and selling services. The role includes performing administrative tasks to ensure smooth station operations and other duties as assigned.

Applicants should have a High School Diploma/G.E.D., be able to operate a computer terminal, lift up to 50 lbs and maneuver packages above 50 lbs with proper equipment or assistance; strong communication