Customer Service & Solutions Specialist

Federal Express Corporation; Basalt (CO); Presencial; USD 32 000 - 45 000; Tempo parcial

Resumo da oferta

Federal Express Corporation is seeking a Service Agent to provide accurate information and assistance to customers, respond to inquiries, resolve problems and promote company services. The role includes performing administrative duties to support busy station operations and other duties as assigned.

Ideal candidates hold a high school diploma or GED and can operate a computer terminal, lift up to 50 lbs, and handle heavier packages with assistance. Strong communication skills are essential.

Qualificações

• Ability to operate a computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment or assistance.
• Strong human relations and communication skills.

Responsabilidades

• Provides accurate information and assistance to customers, including answering inquiries, resolving problems and selling services.
• Performs administrative support functions for efficient station operations.
• Performs other duties as assigned.

Conhecimentos

Customer service

Computer terminal use

Lifting heavy packages

Communication skills

Formação académica

High School Diploma/G.E.D.

Descrição da oferta de emprego

Federal Express Corporation is seeking a Service Agent to provide accurate information and assistance to customers, respond to inquiries, resolve problems and promote company services. The role includes performing administrative duties to support busy station operations and other duties as assigned.

Ideal candidates hold a high school diploma or GED and can operate a computer terminal, lift up to 50 lbs, and handle heavier packages with assistance. Strong communication skills are essential.