Senior Customer Service & Logistics Agent

FedEx; Jacksonville (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

FedEx seeks a candidate to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and promote FedEx services. The role includes essential administrative support for station operations and daily duties as assigned.

Candidates should be able to lift up to 50 lbs with appropriate equipment or assistance and demonstrate strong communication skills. Shift is Monday–Friday, 2pm–8pm, at a FedEx facility.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver heavy packages with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell company services.
• Perform administrative support functions for station operations.
• Perform other duties as assigned.

Skills

Computer terminal operation

Lifting 50 lbs

Heavy package handling with equipment

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx seeks a candidate to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and promote FedEx services. The role includes essential administrative support for station operations and daily duties as assigned.

Candidates should be able to lift up to 50 lbs with appropriate equipment or assistance and demonstrate strong communication skills. Shift is Monday–Friday, 2pm–8pm, at a FedEx facility.