Senior Customer Service & Station Operations Agent

FedEx Corporation; San Jose (CA); Sur place; USD 34 000 - 45 000; Plein temps

Résumé du poste

FedEx Corporation in San Jose, CA, is seeking a team member to assist customers, respond to inquiries, resolve issues, and promote FedEx services. The role includes performing administrative tasks to ensure smooth station operations and supporting daily workflows.

The ideal candidate will have a High School Diploma or GED, be able to operate a computer terminal, and handle lifting and moving packages as required, with strong communication and customer-relations skills.

Qualifications

• High school diploma or GED required.

Responsabilités

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of FedEx services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Connaissances

Computer terminal operation

Heavy lifting 50 lbs+

Package handling

Strong communication

Formation

High School Diploma/G.E.D.

Description du poste

FedEx Corporation in San Jose, CA, is seeking a team member to assist customers, respond to inquiries, resolve issues, and promote FedEx services. The role includes performing administrative tasks to ensure smooth station operations and supporting daily workflows.

The ideal candidate will have a High School Diploma or GED, be able to operate a computer terminal, and handle lifting and moving packages as required, with strong communication and customer-relations skills.