Senior Service Agent: Customer Care & Logistics Lead

FedEx Corporation; Farmington (NM); On-site; USD 28,000 - 39,000; Full time

Job summary

FedEx Corporation in Farmington, NM is seeking a Full-Time Customer Service Agent to provide accurate information and assistance to customers, respond to inquiries, and resolve issues. The role includes administrative support for station operations and promoting FedEx services. You may perform other duties as assigned.

A High School Diploma or GED is required, and lifting up to 50 lbs is expected. Equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and handle packages over 50 lbs with assistive equipment.
• Strong communication and interpersonal skills.

Responsibilities

• Provide accurate information and assistance to customers, respond to inquiries and resolve issues.
• Perform administrative support for station operations.
• Promote and sell FedEx services when appropriate.
• Perform other duties as assigned.

Skills

Computer terminal operation

Lift 50 lbs

Package handling

Communication skills

Customer service

Education

High School Diploma/G.E.D.

Job description

FedEx Corporation in Farmington, NM is seeking a Full-Time Customer Service Agent to provide accurate information and assistance to customers, respond to inquiries, and resolve issues. The role includes administrative support for station operations and promoting FedEx services. You may perform other duties as assigned.

A High School Diploma or GED is required, and lifting up to 50 lbs is expected. Equal opportunity employer.