Senior Customer Service & Operations Agent

Federal Express Corporation; Cannon Run West (PA); On-site; USD 24,000 - 34,000; Part time

Job summary

Federal Express Corporation in King of Prussia, PA is seeking staff to provide accurate customer information and assistance, respond to inquiries, resolve problems, and sell FedEx services. The role includes performing administrative tasks to keep the station running smoothly.

Minimum education is a high school diploma or GED, with ability to operate a computer terminal and lift up to 50 lbs, sometimes heavier packages with assistive equipment. Strong communication skills are essential.

Qualifications

• High School Diploma or GED required.
• Must be able to operate a computer terminal.
• Ability to lift 50 lbs and handle heavier packages with equipment or assistance.
• Good communication and interpersonal skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal

Weight handling 50 lbs+

Package handling

Communication skills

Education

High School Diploma / GED

Job description

Federal Express Corporation in King of Prussia, PA is seeking staff to provide accurate customer information and assistance, respond to inquiries, resolve problems, and sell FedEx services. The role includes performing administrative tasks to keep the station running smoothly.

Minimum education is a high school diploma or GED, with ability to operate a computer terminal and lift up to 50 lbs, sometimes heavier packages with assistive equipment. Strong communication skills are essential.