Customer Experience & Membership Advisor

El Car Wash; Brighton (MI); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Full benefits

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Résumé du poste

El Car Wash is hiring a Customer Experience Advisor in Brighton, MI. You will greet customers with energy, educate them on the Unlimited Membership, and convert interest into loyalty while balancing service quality and sales goals.

You will handle concerns professionally, keep the site clean and welcoming, and log customer feedback for continuous improvement. Evening, weekend, and holiday availability is required.

Qualifications

• Reliable attendance and professional image.
• Charismatic, energetic presence in customer-facing moments.
• Proven ability to build rapport quickly and influence without being pushy.
• Goal-oriented with focus on hitting sales-related metrics.
• Strong empathy paired with sales drive; reads customers well.

Responsabilités

• Welcome customers with confidence, energy, and a smile.
• Educate on Unlimited Membership and convert interest to loyalty.
• Turn service interactions into sales while maintaining trust.
• Resolve concerns professionally and leave customers impressed.
• Maintain a clean, safe, and welcoming environment.
• Log feedback in Micrologic and share insights with the team.

Connaissances

Reliable attendance

High-energy presence

Rapport building

Sales-driven

Empathy

POS systems

Description du poste

El Car Wash is hiring a Customer Experience Advisor in Brighton, MI. You will greet customers with energy, educate them on the Unlimited Membership, and convert interest into loyalty while balancing service quality and sales goals.

You will handle concerns professionally, keep the site clean and welcoming, and log customer feedback for continuous improvement. Evening, weekend, and holiday availability is required.