Customer Experience & Membership Growth Advisor

Priority Dispatch Corp.; Matteson (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

On-the-job training

Free car washes

Job summary

El Car Wash is seeking a Customer Experience Advisor to greet customers, explain the Unlimited Membership program, and convert interactions into loyalty. You will drive sign-ups, resolve concerns, and maintain a clean, welcoming site environment while capturing customer feedback for the team.

This frontline role requires energy, reliability, and strong communication, with bilingual English/Spanish as a strong plus. Evening, weekend, and holiday availability is expected.

Qualifications

• Reliable attendance and professional image.
• Bilingual English/Spanish preferred.
• Experience in customer-facing roles is a plus.

Responsibilities

• Greet customers with confidence, energy, and a smile to set the tone.
• Educate customers on the Unlimited Membership program and drive sign-ups.
• Convert interactions into loyalty and sales without being pushy.
• Resolve concerns quickly and professionally to leave a positive impression.
• Maintain a clean, safe, and welcoming site environment and capture feedback.

Skills

Customer focus

Bilingual (English/Spanish)

Sales mindset

Communication

Empathy

Reliability

Tools

POS systems

Job description

El Car Wash is seeking a Customer Experience Advisor to greet customers, explain the Unlimited Membership program, and convert interactions into loyalty. You will drive sign-ups, resolve concerns, and maintain a clean, welcoming site environment while capturing customer feedback for the team.

This frontline role requires energy, reliability, and strong communication, with bilingual English/Spanish as a strong plus. Evening, weekend, and holiday availability is expected.