Customer Experience Leader — Front End & Training

The TJX Companies, Inc.; Carson City (NV); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Job summary

The TJX Companies, Inc. is seeking a store leadership role at Marshalls in Carson City, NV. You will oversee front-of-store Associates, ensuring courteous service and loyalty program promotion. Lead by example, train staff, and maintain store standards.

Responsibilities include coaching on customer personalization, managing POS coverage, and driving safety and compliance. Flexible schedule with nights and weekends is required, along with strong merchandising and communication skills.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and multi-task.

Responsibilities

• Create a positive customer experience and promote loyalty programs.
• Address customer concerns promptly and maintain a clean, organized store.
• Lead by example and coach Associates on front-end principles.
• Coordinate breaks and POS coverage as needed.
• Promote safety and adhere to labor laws and store policies.

Skills

Merchandising techniques

Communication

Organizational skills

Leadership experience

Train others

Job description

The TJX Companies, Inc. is seeking a store leadership role at Marshalls in Carson City, NV. You will oversee front-of-store Associates, ensuring courteous service and loyalty program promotion. Lead by example, train staff, and maintain store standards.

Responsibilities include coaching on customer personalization, managing POS coverage, and driving safety and compliance. Flexible schedule with nights and weekends is required, along with strong merchandising and communication skills.