Customer Experience Lead - Front End & Training

The TJX Companies, Inc.; Aurora (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Aurora, OH to lead a front-of-store team and deliver an outstanding customer experience. You will guide Associates, promote loyalty programs, and model service excellence while ensuring training and adherence to policies.

Ideal candidates have retail exposure and leadership experience, with strong communication, organization, and teamwork. Flexibility for nights and weekends is required in a fast-paced retail environment.

Qualifications

• 1 year retail experience.
• 6 months of leadership experience.

Responsibilities

• Promote an excellent customer experience.
• Oversee a team of Associates at front of store.
• Lead by example and ensure courteous customer service and loyalty promotion.
• Assign registers and coordinate breaks for Associates.
• Ensure compliance with labor laws and store policies.

Skills

Merchandising

Multitasking

Communication

Team player

Training others

Job description

The TJX Companies, Inc. is hiring at Marshalls in Aurora, OH to lead a front-of-store team and deliver an outstanding customer experience. You will guide Associates, promote loyalty programs, and model service excellence while ensuring training and adherence to policies.

Ideal candidates have retail exposure and leadership experience, with strong communication, organization, and teamwork. Flexibility for nights and weekends is required in a fast-paced retail environment.