Customer Experience Leader – Front End & Coaching

The TJX Companies, Inc.; Owings Mills (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/dental/vision insurance

Paid holidays

Life insurance

Job summary

Marshalls in Owings Mills, MD is seeking a front-end leader to champion customer service and store operations. You will train associates, supervise registers, promote loyalty programs, and help maintain a clean, safe shopping environment. We value teamwork, flexibility, and a strong merchandising sense.

Starting pay ranges from $16.25 to $16.75 per hour, with eligibility for TJX benefits. Join our team and help deliver an outstanding shopping experience at Marshalls.

Qualifications

• 1 year retail experience required.
• 6 months of leadership experience.
• Ability to work nights and weekends.
• Strong merchandising and customer service skills.

Responsibilities

• Promote a positive customer experience at front of store.
• Lead by example and supervise Associates.
• Train and coach Associates on loyalty programs and POS processes.
• Manage registers and schedules breaks.
• Ensure store safety and policy compliance.
• Collaborate with management on priorities and tasks.

Skills

Leadership

Merchandising

Communication

Organization

Multi-tasking

Job description

Marshalls in Owings Mills, MD is seeking a front-end leader to champion customer service and store operations. You will train associates, supervise registers, promote loyalty programs, and help maintain a clean, safe shopping environment. We value teamwork, flexibility, and a strong merchandising sense.

Starting pay ranges from $16.25 to $16.75 per hour, with eligibility for TJX benefits. Join our team and help deliver an outstanding shopping experience at Marshalls.