Retail Front-End Lead: Customer Experience & Training

The TJX Companies, Inc.; Monticello (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Career development

Job summary

Marshalls, a part of The TJX Companies family, is seeking a front-of-store leader to promote a superior customer experience and manage a team of Associates. You will train staff, oversee POS coverage, and ensure store standards while supporting loyalty programs and safety initiatives.

The role demands flexible scheduling including nights and weekends, with a starting hourly pay between $15.50 and $16.00. TJX emphasizes an inclusive, high-performance work environment in Monticello, MN.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills with attention to detail
• Ability to train and mentor Associates on front-end principles

Responsibilities

• Promote an excellent customer experience and oversee front-of-store team
• Assign registers, coordinate breaks, and ensure POS coverage
• Train and mentor Associates on front-end principles and loyalty programs
• Address customer concerns promptly and maintain store standards
• Ensure adherence to labor laws, policies, and procedures
• Support and participate in shrink reduction goals and safety initiatives

Skills

Retail leadership

Customer service

Team player

Training others

Job description

Marshalls, a part of The TJX Companies family, is seeking a front-of-store leader to promote a superior customer experience and manage a team of Associates. You will train staff, oversee POS coverage, and ensure store standards while supporting loyalty programs and safety initiatives.

The role demands flexible scheduling including nights and weekends, with a starting hourly pay between $15.50 and $16.00. TJX emphasizes an inclusive, high-performance work environment in Monticello, MN.