Customer Experience Lead, Front End & Training

Winners Merchants International, L.P.; United States; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Employee discount

Job summary

TJ Maxx is seeking a front-of-store supervisor to ensure outstanding customer experience, lead a team of Associates, and promote loyalty programs. You will train staff, coordinate POS coverage, and maintain a clean, organized store while upholding company policies.

The role requires strong merchandising knowledge, excellent communication, and flexibility to work nights and weekends. Competitive hourly pay is offered along with benefits.

Qualifications

• 1 year retail experience required.
• 6 months of leadership experience required.
• Strong communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and lead by example on front-end operations.
• Oversee a team of Associates at front of store and coordinate breaks and coverage.
• Train and coach Associates on loyalty programs and store procedures.

Skills

Leadership

Customer service

Communication

Merchandising

Multi-tasking

Tools

POS system

Job description

TJ Maxx is seeking a front-of-store supervisor to ensure outstanding customer experience, lead a team of Associates, and promote loyalty programs. You will train staff, coordinate POS coverage, and maintain a clean, organized store while upholding company policies.

The role requires strong merchandising knowledge, excellent communication, and flexibility to work nights and weekends. Competitive hourly pay is offered along with benefits.