Customer Experience Lead — Front End & Training

The TJX Companies, Inc.; Troy (AL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

TJ Maxx in Troy, AL is seeking a front-of-store leader to promote an excellent customer experience and support store operations.

You will train and mentor associates, coordinate registers, and uphold loyalty programs while ensuring adherence to policies and safety.

This role offers a flexible schedule, opportunities for growth within the TJX family, and competitive hourly pay starting at $13.75.

Qualifications

• 1 year of retail experience with leadership exposure.
• Strong communication and organizational skills.
• Ability to train and mentor staff.
• Flexibility to work nights/weekends.

Responsibilities

• Promotes loyalty programs and promotes excellent customer service.
• Oversees front of store operations and staff.
• Assigns registers and coordinates breaks.
• Addresses customer concerns promptly.
• Ensures tasks align with store plan.

Skills

Customer service

Leadership

Merchandising

Communication

Tools

POS systems

Job description

TJ Maxx in Troy, AL is seeking a front-of-store leader to promote an excellent customer experience and support store operations.

You will train and mentor associates, coordinate registers, and uphold loyalty programs while ensuring adherence to policies and safety.

This role offers a flexible schedule, opportunities for growth within the TJX family, and competitive hourly pay starting at $13.75.