Customer Experience Lead: Front End & Loyalty

The TJX Companies, Inc.; Cypress (TX); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Job summary

The TJX Companies, Inc. in Cypress, TX is hiring for a front-of-store leadership role. You will promote an exceptional customer experience, supervise Associates, and ensure open communication with management while supporting loyalty programs.

You will train staff, coordinate POS coverage, and maintain store standards and safety. A strong focus on merchandising and team development is required.

Qualifications

• Promote an excellent customer experience.
• Lead by example and engage with customers.
• Mentor Associates on front-end principles.

Responsibilities

• Create a positive customer experience at the front of store.
• Promote loyalty programs and store policies.
• Assign registers and coordinate breaks for Associates.
• Address customer concerns promptly and professionally.
• Train and coach Associates to enhance service.

Skills

Customer service

Merchandising

Multi-tasking

Communication

Training others

Job description

The TJX Companies, Inc. in Cypress, TX is hiring for a front-of-store leadership role. You will promote an exceptional customer experience, supervise Associates, and ensure open communication with management while supporting loyalty programs.

You will train staff, coordinate POS coverage, and maintain store standards and safety. A strong focus on merchandising and team development is required.