Customer Experience Lead - Front End & Loyalty

The TJX Companies, Inc.; Corpus Christi (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care

HSA

paid holidays/vacation

Job summary

The TJX Companies, Inc. is seeking a front-end supervisor to promote an excellent customer experience and lead a team of Associates in a fast-paced retail environment in Corpus Christi, TX. You will model outstanding service, oversee POS coverage, and train associates on loyalty programs.

Responsibilities include ensuring compliance with labor laws, supporting merchandising initiatives, and maintaining store safety. Flexible scheduling including nights and weekends is required.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong communication and organizational skills with attention to detail
• Ability to train others and work in a team

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Trains and coaches Associates on front end principles and loyalty programs
• Assigns registers and coordinates breaks for all Associates
• Addresses customer concerns promptly to ensure a positive experience
• Ensures tasks are executed according to store plan and priorities
• Communicates with management and Associates on priorities and progress
• Promotes safety awareness and a safe environment
• Other duties as assigned

Job description

The TJX Companies, Inc. is seeking a front-end supervisor to promote an excellent customer experience and lead a team of Associates in a fast-paced retail environment in Corpus Christi, TX. You will model outstanding service, oversee POS coverage, and train associates on loyalty programs.

Responsibilities include ensuring compliance with labor laws, supporting merchandising initiatives, and maintaining store safety. Flexible scheduling including nights and weekends is required.