Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Gloucester (VA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid time off

Job summary

The TJX Companies, Inc. operates TJ Maxx and other brands; TJX is hiring at Store 1464 in Gloucester, VA. The role oversees front-of-store Associates, ensures excellent customer service, trains staff, and coordinates POS coverage while promoting loyalty programs.

You will model integrity, maintain a clean environment, and support management in achieving store goals. Requirements include at least 1 year in retail and 6 months in a leadership role, strong communication, and the ability to

Qualifications

• Strong communication and organizational skills.
• Ability to multi-task and work in a fast-paced retail environment.
• Able to train and mentor Associates on front-end principles.
• Flexible schedule including nights and weekends.

Responsibilities

• Promote an excellent customer experience and oversee front-of-store Associates.
• Lead by example; ensure courteous service and loyalty program promotion.
• Assign registers, coordinate breaks, and manage POS coverage.
• Train and coach Associates; monitor store plan execution and safety.

Job description

The TJX Companies, Inc. operates TJ Maxx and other brands; TJX is hiring at Store 1464 in Gloucester, VA. The role oversees front-of-store Associates, ensures excellent customer service, trains staff, and coordinates POS coverage while promoting loyalty programs.

You will model integrity, maintain a clean environment, and support management in achieving store goals. Requirements include at least 1 year in retail and 6 months in a leadership role, strong communication, and the ability to