Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Florida; Presencial; USD 22 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Associate discount

401(k) contributions

Health benefits

Dental & vision

Life insurance

Paid holidays

Resumo da oferta

Marshalls, part of The TJX Companies, Inc., is seeking a store team lead to deliver exceptional customer service, supervise front-of-store Associates, and promote loyalty programs. You’ll model integrity, train staff, and ensure a clean, organized store.

Responsibilities include managing registers, supporting POS coverage, mentoring staff, and coordinating breaks while upholding labor laws and safety standards. Competitive pay and benefits offered.

Qualificações

• Available to work flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Responsabilidades

• Create a positive customer experience and lead front-of-store team.
• Promote loyalty programs and train Associates on front-end principles.
• Manage registers and POS coverage, coordinate breaks.
• Address customer concerns promptly and prioritize tasks.
• Ensure compliance with labor laws and store policies.
• Support shrink reduction initiatives and safety protocols.

Conhecimentos

Leadership

Customer service

Merchandising

Multi-tasking

Communication

Training

Descrição da oferta de emprego

Marshalls, part of The TJX Companies, Inc., is seeking a store team lead to deliver exceptional customer service, supervise front-of-store Associates, and promote loyalty programs. You’ll model integrity, train staff, and ensure a clean, organized store.

Responsibilities include managing registers, supporting POS coverage, mentoring staff, and coordinating breaks while upholding labor laws and safety standards. Competitive pay and benefits offered.