Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Columbus (GA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

Marshalls, part of The TJX Companies, Inc., in Columbus, GA, is hiring to promote an exceptional customer experience on the front end of the store. You’ll lead Associates, train on front-end principles, and support loyalty programs while ensuring a clean, organized shopping environment.

The role requires flexibility (nights/weekends), strong merchandising knowledge, and the ability to multi-task and communicate effectively. Competitive pay starts at this location with comprehensive benefits.

Qualifications

• Strong customer service mindset with leadership potential.
• Ability to train and mentor Associates on front-end principles.
• Effective communication with management and peers.
• Capable of multi-tasking and adapting to changes in direction.

Responsibilities

• Promote an excellent customer experience.
• Oversee a team of associates at front of store.
• Lead and mentor associates on loyalty programs and front-end procedures.
• Ensure adherence to labor laws, policies, and procedures.
• Promote safety and maintain a clean, organized store.

Skills

Customer service

Leadership

Merchandising

Communication

Team player

Job description

Marshalls, part of The TJX Companies, Inc., in Columbus, GA, is hiring to promote an exceptional customer experience on the front end of the store. You’ll lead Associates, train on front-end principles, and support loyalty programs while ensuring a clean, organized shopping environment.

The role requires flexibility (nights/weekends), strong merchandising knowledge, and the ability to multi-task and communicate effectively. Competitive pay starts at this location with comprehensive benefits.