Customer-Centric Teller: Guide Clients to Financial Goals

Citizens; Toms River (NJ); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Meaningful work

Community involvement

Career growth and training

Comprehensive benefits

Job summary

Citizens is seeking a Teller to greet customers in lobby, assist with transactions, and educate customers on digital tools. You will provide personalized service and connect customers with Bankers for next steps.

Responsibilities include cash handling, following policies, and delivering exceptional service in a flexible schedule that may include weekends and evenings. Competitive benefits and paid time off accompany the role.

Qualifications

• High School degree or GED is required.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.

Responsibilities

• Greet customers in lobby and assist with basic transactions.
• Demonstrate how to use mobile app and ATMs to complete transactions.
• Provide personalized financial solutions and refer customers to Bankers for next steps.

Skills

Customer service

Active listening

Communication

Digital literacy

Problem solving

Education

High School degree or GED

Job description

Citizens is seeking a Teller to greet customers in lobby, assist with transactions, and educate customers on digital tools. You will provide personalized service and connect customers with Bankers for next steps.

Responsibilities include cash handling, following policies, and delivering exceptional service in a flexible schedule that may include weekends and evenings. Competitive benefits and paid time off accompany the role.