Customer-Focused Teller | Help Clients Reach Financial Goals

Citizens Bank; Pottstown (Montgomery County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Meaningful work

Community volunteering time off

Career growth and training

Comprehensive benefits

Job summary

Citizens Bank is hiring a Teller to welcome customers in the lobby, handle basic transactions, and help them reach their financial goals. You’ll show customers how to use the bank’s mobile app and ATMs, provide personalized service, and coordinate with Bankers for next steps.

Strong cash handling and product knowledge are essential, with a focus on compliance and customer care. The role includes a 40-hour work week, with potential weekend/evening hours, and access to comprehensive benefits and

Qualifications

• High School degree or GED is required.
• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year customer experience; ability to recommend products and services.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate mobile app or ATM usage to complete transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Follow all financial policies and proper cash handling procedures.

Skills

Customer service

Communication

Digital banking

Problem solving

Education

High School or GED

Job description

Citizens Bank is hiring a Teller to welcome customers in the lobby, handle basic transactions, and help them reach their financial goals. You’ll show customers how to use the bank’s mobile app and ATMs, provide personalized service, and coordinate with Bankers for next steps.

Strong cash handling and product knowledge are essential, with a focus on compliance and customer care. The role includes a 40-hour work week, with potential weekend/evening hours, and access to comprehensive benefits and