Teller: Guide Customers to Their Financial Goals

Citizens Bank; Downingtown (Chester County); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Meaningful work

Community volunteering

Career growth

Health benefits

Job summary

Citizens Bank is hiring a Citizens Teller to greet customers in the lobby, assist with simple transactions, and demonstrate how to use mobile apps and ATMs. You will help customers achieve their financial goals by offering personalized solutions and referring them to Bankers for next steps.

The role emphasizes customer service, cash handling, and adherence to bank policies. Hours include weekends and evenings; starting pay is $21 per hour with opportunities for advancement in a community-focused

Qualifications

• High School diploma or GED required.
• Minimum 6 months of transaction processing experience.
• Minimum 1 year of customer service experience.
• Strong listening and communication skills.
• Ability to work flexible hours, including weekends and evenings.
• Video interview after applying within 7 days.

Responsibilities

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate mobile app usage and ATM transactions.
• Provide personalized advice and connect customers to bankers.
• Follow all financial policies and cash handling procedures.

Skills

Customer service

Active listening

Digital literacy

Cash handling

Education

High School diploma or GED

Job description

Citizens Bank is hiring a Citizens Teller to greet customers in the lobby, assist with simple transactions, and demonstrate how to use mobile apps and ATMs. You will help customers achieve their financial goals by offering personalized solutions and referring them to Bankers for next steps.

The role emphasizes customer service, cash handling, and adherence to bank policies. Hours include weekends and evenings; starting pay is $21 per hour with opportunities for advancement in a community-focused