Customer-Centric Bank Teller — Help Clients Reach Goals

Citizens Bank; Kennett Square (Chester County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Meaningful work

Volunteer time off

Donation matching

Career development

Job summary

Citizens Bank is seeking a Teller to greet customers, guide transactions, and provide personalized advice to help customers reach financial goals. You’ll use mobile apps and ATMs, educate on products, and coordinate with Bankers for next steps.

Starting at $21/hour, the role emphasizes cash handling, policy compliance, and strong customer service in a branch setting with a 40-hour week, including weekends and evenings as needed.

Qualifications

• High School degree or GED.
• 6 months minimum experience processing transactions.
• 1 year of customer experience, recommending products and services.

Responsibilities

• Greet customers in lobby and demonstrate mobile app or ATMs for simple transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and benefits; follow all policies and cash handling rules.

Skills

Customer service

Listening

Communication

Problem solving

Digital literacy

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller to greet customers, guide transactions, and provide personalized advice to help customers reach financial goals. You’ll use mobile apps and ATMs, educate on products, and coordinate with Bankers for next steps.

Starting at $21/hour, the role emphasizes cash handling, policy compliance, and strong customer service in a branch setting with a 40-hour week, including weekends and evenings as needed.