Customer Accounts Advisor — Flexible Hours & Benefits

Dev; Spartanburg (SC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

401(k) plan with matching

Paid time off

Medical, dental and vision insurance

Sundays off

Tuition reimbursement

Stock purchase plans

Employee assistance program

Job summary

Aaron’s is hiring a Customer Account Advisor in the United States. The role focuses on coaching customers to complete payments and renew leases, building relationships by phone and in person to move customers toward ownership.

The position is non-exempt, paid hourly, with an average total compensation figure noted as $30,480 per year. The Work emphasizes attainment of account targets, direct contact for non-renewals, and collaboration with the Sales Team to meet revenue goals.

Qualifications

• Two years of retail/customer service experience preferred.
• Excellent interpersonal and communication abilities.
• Ability to work varying hours and lift up to 50 lbs.

Responsibilities

• Attainment and upkeep of customers’ accounts including maintaining updated information.
• Direct contact with customers who have not renewed leases by home visits or phone.
• Sell customers on the benefits of timely lease renewals.
• Assist in setting daily, weekly and monthly revenue and renewal goals.
• Assist with merchandise returns and guest deliveries as directed by management.
• Clean and certify merchandise in the QA Center for items returned.
• Complete and maintain weekly vehicle maintenance and route sheets.
• Load, secure and protect product in the company vehicle.
• Safely operate the company vehicle.
• Assist the Sales Team as needed.
• Any reasonable duties requested by management.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

High energy

Education

High School diploma or equivalent

Job description

Aaron’s is hiring a Customer Account Advisor in the United States. The role focuses on coaching customers to complete payments and renew leases, building relationships by phone and in person to move customers toward ownership.

The position is non-exempt, paid hourly, with an average total compensation figure noted as $30,480 per year. The Work emphasizes attainment of account targets, direct contact for non-renewals, and collaboration with the Sales Team to meet revenue goals.