CSR Dispatcher: Growth, Training & Benefits

Snyder-Company; Jacksonville (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid training

Paid holidays and PTO

Job summary

Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL is seeking a Customer Service Representative (CSR) to deliver an exceptional customer experience. You will schedule service appointments, handle calls and emails, and maintain accurate records to support our growing team.

We offer competitive pay of $17-$20 per hour, paid weekly, plus a comprehensive benefits package, paid training, holidays, and generous PTO, with ongoing professional development in an award-winning company that

Qualifications

• Experience in customer service or client support.
• Strong communication and problem-solving skills.
• Positive attitude and growth mindset.
• CRM experience preferred.
• Valid driver's license and clean driving record.
• Ability to pass background check and drug screening.

Responsibilities

• Schedule and coordinate service appointments
• Provide outstanding customer support over the phone and through electronic communication
• Maintain accurate customer records and account information
• Resolve customer inquiries with professionalism and efficiency
• Collaborate with team members to ensure a seamless customer experience
• Contribute to company growth through customer satisfaction and retention

Skills

Customer service experience

Communication

Problem-solving

Positive attitude

Tools

CRM systems

Job description

Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL is seeking a Customer Service Representative (CSR) to deliver an exceptional customer experience. You will schedule service appointments, handle calls and emails, and maintain accurate records to support our growing team.

We offer competitive pay of $17-$20 per hour, paid weekly, plus a comprehensive benefits package, paid training, holidays, and generous PTO, with ongoing professional development in an award-winning company that