Dispatcher

Snyder Company; Jacksonville (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Paid training

Paid holidays

PTO

Career development

Job summary

Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL is hiring a Customer Service Representative to deliver outstanding support and help drive growth. You will answer calls, schedule service, and maintain accurate records to ensure a seamless customer experience.

The CSR role emphasizes strong communication, problem solving, and teamwork. A valid driver’s license, CRM experience preferred, and the ability to pass a background check are required. Training provided.

Qualifications

• Previous customer service or client support experience.
• Strong communication and problem-solving skills.
• A positive attitude and desire to grow within the organization.
• Experience with CRM systems is preferred.
• Valid driver's license and clean driving record.
• Ability to pass a background check and drug screening.

Responsibilities

• Schedule and coordinate service appointments.
• Provide outstanding customer support over the phone and through electronic communication.
• Maintain accurate customer records and account information.
• Resolve customer inquiries with professionalism and efficiency.
• Collaborate with team members to ensure a seamless customer experience.
• Contribute to company growth through customer satisfaction and retention.

Skills

Customer service experience

Communication skills

Problem-solving skills

Positive attitude

CRM experience (preferred)

Driver's license

Background check and drug screening

Tools

CRM systems

Job description

Overview

Looking to TRADE up to a better opportunity? Ready to Take Your Career to the Next Level?

Snyder Air Conditioning, Plumbing & Electric, a proud2024 & 2025 Best of Bold City Winner, is seeking a customer-focusedCustomer Service Representative (CSR)to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and want to be part of a company that invests in its people, we'd love to hear from you!

What You'll Do

As a Customer Service Representative, you'll play a key role in delivering an exceptional customer experience while supporting our company's continued growth. In this role, you will:

• Schedule and coordinate service appointments
• Provide outstanding customer support over the phone and through electronic communication
• Maintain accurate customer records and account information
• Resolve customer inquiries with professionalism and efficiency
• Collaborate with team members to ensure a seamless customer experience
• Contribute to company growth through customer satisfaction and retention

What We Offer

• Competitive pay of$17-$20 per hour, paid weekly
• Comprehensive benefits package including medical, dental, vision, and 401(k) with company match
• Paid training program to set you up for success
• Paid holidays and generous PTO
• Ongoing professional development and advancement opportunities
• A supportive team environment with a culture focused on growth and success

What We're Looking For

• Previous customer service or client support experience
• Strong communication and problem-solving skills
• A positive attitude and desire to grow within the organization
• Experience with CRM systems is preferred
• Valid driver's license and clean driving record
• Ability to pass a background check and drug screening

Why Snyder?

At Snyder, we believe our people are our greatest asset. Join an award-winning organization where your contributions matter, your growth is supported, and your career can thrive.