Dispatcher

Snyder Air Conditioning, Plumbing & Electric; Jacksonville (FL); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid training

Paid holidays

PTO

Growth opportunities

Job summary

Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL is seeking a Customer Service Representative to join a fast-paced team. You will handle calls, schedule service, and maintain accurate records to ensure a seamless customer experience.

The ideal candidate has prior customer service experience, strong communication and problem-solving skills, and a can-do attitude. CRM experience and a valid driver's license are a plus; the position offers paid training, holidays, PTO, and a

Qualifications

• Previous customer service or client support experience.
• Strong communication and problem-solving skills.
• A positive attitude and desire to grow within the organization.
• Experience with CRM systems is preferred.
• Valid driver's license and clean driving record.
• Ability to pass a background check and drug screening.

Responsibilities

• Schedule and coordinate service appointments.
• Provide outstanding customer support over the phone and through electronic communication.
• Maintain accurate customer records and account information.
• Resolve customer inquiries with professionalism and efficiency.
• Collaborate with team members to ensure a seamless customer experience.
• Contribute to company growth through customer satisfaction and retention.

Skills

Customer service experience

Communication skills

Problem-solving

CRM experience

Positive attitude

Driver's license

Tools

CRM systems

Job description

Looking to TRADE up to a better opportunity? Ready to Take Your Career to the Next Level?

Snyder Air Conditioning, Plumbing & Electric, a proud 2024 & 2025 Best of Bold City Winner, is seeking a customer-focused Customer Service Representative (CSR) to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and want to be part of a company that invests in its people, we'd love to hear from you!

What You'll Do

• Schedule and coordinate service appointments
• Provide outstanding customer support over the phone and through electronic communication
• Maintain accurate customer records and account information
• Resolve customer inquiries with professionalism and efficiency
• Collaborate with team members to ensure a seamless customer experience
• Contribute to company growth through customer satisfaction and retention

What We Offer

• Competitive pay of $17-$20 per hour, paid weekly
• Comprehensive benefits package including medical, dental, vision, and 401(k) with company match
• Paid training program to set you up for success
• Paid holidays and generous PTO
• Ongoing professional development and advancement opportunities
• A supportive team environment with a culture focused on growth and success

What We're Looking For

• Previous customer service or client support experience
• Strong communication and problem-solving skills
• A positive attitude and desire to grow within the organization
• Experience with CRM systems is preferred
• Valid driver's license and clean driving record
• Ability to pass a background check and drug screening

Why Snyder

At Snyder, we believe our people are our greatest asset. Join an award‑winning organization where your contributions matter, your growth is supported, and your career can thrive.

Key Improvements

• Replaced "trade up" language with a more professional, inclusive opening.
• Strengthened the company value proposition and career‑growth messaging.
• Modernized job responsibilities with action‑oriented bullet points.
• Enhanced readability with clearer structure and formatting.