CSR Scheduler: Fast-Paced Support & Growth

Snyder Company; Jacksonville (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Paid training

Paid holidays

PTO

Career development

Job summary

Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL is hiring a Customer Service Representative to deliver outstanding support and help drive growth. You will answer calls, schedule service, and maintain accurate records to ensure a seamless customer experience.

The CSR role emphasizes strong communication, problem solving, and teamwork. A valid driver’s license, CRM experience preferred, and the ability to pass a background check are required. Training provided.

Qualifications

• Previous customer service or client support experience.
• Strong communication and problem-solving skills.
• A positive attitude and desire to grow within the organization.
• Experience with CRM systems is preferred.
• Valid driver's license and clean driving record.
• Ability to pass a background check and drug screening.

Responsibilities

• Schedule and coordinate service appointments.
• Provide outstanding customer support over the phone and through electronic communication.
• Maintain accurate customer records and account information.
• Resolve customer inquiries with professionalism and efficiency.
• Collaborate with team members to ensure a seamless customer experience.
• Contribute to company growth through customer satisfaction and retention.

Skills

Customer service experience

Communication skills

Problem-solving skills

Positive attitude

CRM experience (preferred)

Driver's license

Background check and drug screening

Tools

CRM systems

Job description

Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL is hiring a Customer Service Representative to deliver outstanding support and help drive growth. You will answer calls, schedule service, and maintain accurate records to ensure a seamless customer experience.

The CSR role emphasizes strong communication, problem solving, and teamwork. A valid driver’s license, CRM experience preferred, and the ability to pass a background check are required. Training provided.