Dispatcher

Snyder-Company; Jacksonville (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid training

Paid holidays and PTO

Job summary

Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL is seeking a Customer Service Representative (CSR) to deliver an exceptional customer experience. You will schedule service appointments, handle calls and emails, and maintain accurate records to support our growing team.

We offer competitive pay of $17-$20 per hour, paid weekly, plus a comprehensive benefits package, paid training, holidays, and generous PTO, with ongoing professional development in an award-winning company that

Qualifications

• Experience in customer service or client support.
• Strong communication and problem-solving skills.
• Positive attitude and growth mindset.
• CRM experience preferred.
• Valid driver's license and clean driving record.
• Ability to pass background check and drug screening.

Responsibilities

• Schedule and coordinate service appointments
• Provide outstanding customer support over the phone and through electronic communication
• Maintain accurate customer records and account information
• Resolve customer inquiries with professionalism and efficiency
• Collaborate with team members to ensure a seamless customer experience
• Contribute to company growth through customer satisfaction and retention

Skills

Customer service experience

Communication

Problem-solving

Positive attitude

Tools

CRM systems

Job description

Overview

Looking to TRADE up to a better opportunity? Ready to Take Your Career to the Next Level? Snyder Air Conditioning, Plumbing & Electric, a proud2024 & 2025 Best of Bold City Winner, is seeking a customer-focusedCustomer Service Representative (CSR) to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and want to be part of a company that invests in its people, we'd love to hear from you!

What You'll Do

As a Customer Service Representative, you'll play a key role in delivering an exceptional customer experience while supporting our company's continued growth. In this role, you will:

• Schedule and coordinate service appointments
• Provide outstanding customer support over the phone and through electronic communication
• Maintain accurate customer records and account information
• Resolve customer inquiries with professionalism and efficiency
• Collaborate with team members to ensure a seamless customer experience
• Contribute to company growth through customer satisfaction and retention

What We Offer

Competitive pay of $17-$20 per hour, paid weekly Comprehensive benefits package including medical, dental, vision, and 401(k) with company match Paid training program to set you up for success Paid holidays and generous PTO Ongoing professional development and advancement opportunities A supportive team environment with a culture focused on growth and success

What We're Looking For

• Previous customer service or client support experience
• Strong communication and problem-solving skills
• A positive attitude and desire to grow within the organization
• Experience with CRM systems is preferred
• Valid driver's license and clean driving record
• Ability to pass a background check and drug screening

Why Snyder?

At Snyder, we believe our people are our greatest asset. Join an award-winning organization where your contributions matter, your growth is supported, and your career can thrive.