CS Agent: Prequalify Guests & Schedule Appointments

Coast To Coast Motors; Oklahoma City (OK); On-site; USD 35,000 - 45,000; Full time

Job summary

A regional automotive company in Oklahoma City is seeking a Customer Success Agent to assist potential guests with completing online applications for prequalification. This role emphasizes providing a great customer service experience and generating appointments. Candidates should demonstrate self-development commitment and have strong computer and customer service skills. This position aims to streamline the buying process for potential buyers.

Qualifications

• Committed to self-development and learning.
• Great attitude towards serving customers.

Responsibilities

• Assist potential guests over the phone with online applications.
• Prequalify potential customers for appointments.
• Follow up consistently with customers.

Skills

Computer skills

Customer service skills

Appointment generation

Follow-up skills

Job description

A regional automotive company in Oklahoma City is seeking a Customer Success Agent to assist potential guests with completing online applications for prequalification. This role emphasizes providing a great customer service experience and generating appointments. Candidates should demonstrate self-development commitment and have strong computer and customer service skills. This position aims to streamline the buying process for potential buyers.