CS Agent: Prequalify Guests & Schedule Appointments

Coast To Coast Motors; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive dealership in Houston is seeking a Customer Success Agent to enhance the customer experience by assisting them with online applications and prequalifications. The ideal candidate will demonstrate excellent customer service skills and a commitment to self-improvement. Responsibilities include generating appointments and ensuring consistent follow-up with customers to facilitate a quick and easy buying experience. This position is based in Houston, Texas.

Qualifications

• Committed to self-development and learning.

Responsibilities

• Assist customers on the phone to complete online applications.
• Prequalify potential customers for appointments.
• Generate appointments and follow up with customers.

Skills

Customer service skills

Computer proficiency

Attitude

Job description

A leading automotive dealership in Houston is seeking a Customer Success Agent to enhance the customer experience by assisting them with online applications and prequalifications. The ideal candidate will demonstrate excellent customer service skills and a commitment to self-improvement. Responsibilities include generating appointments and ensuring consistent follow-up with customers to facilitate a quick and easy buying experience. This position is based in Houston, Texas.