Bilingual Auto Concierge: Prequalify & Book Appointments

Coast to Coast Auto Group; Oklahoma City (OK); On-site; USD 38,000 - 48,000; Full time

Job summary

An automotive service provider in Oklahoma City is seeking a Customer Success Agent to assist potential guests with online applications and prequalifications. This entry-level role requires great customer service skills and the ability to generate calls and appointments. Bilingual candidates are preferred as consistent follow-up with customers is essential. This full-time position aims to provide a fast and easy buying experience for guests while boosting appointment generation.

Qualifications

• Ability to work with customers on the phone to assist with online applications.
• Commitment to self-development and learning.

Responsibilities

• Assist potential guests over the phone.
• Generate outbound calls and appointments.
• Consistently follow up with customers.

Skills

Bilingual

Customer service attitude

Computer skills

Job description

An automotive service provider in Oklahoma City is seeking a Customer Success Agent to assist potential guests with online applications and prequalifications. This entry-level role requires great customer service skills and the ability to generate calls and appointments. Bilingual candidates are preferred as consistent follow-up with customers is essential. This full-time position aims to provide a fast and easy buying experience for guests while boosting appointment generation.