In-Office Part-Time Customer Service Agent — OKC

Easy Recruiter; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

An established recruitment agency in Oklahoma City is seeking a part-time Customer Service Based Agent. This role focuses on responding to customer queries through phone calls and chats. The ideal candidate will possess excellent communication skills and a strong background in customer service. A high school diploma or GED is preferred, along with the ability to work a flexible schedule including weekends. This position requires critical thinking skills and the capability to handle high call volumes effectively.

Qualifications

• Education/Training: High School Diploma or GED preferred.
• Licenses/Certifications: Ecommerce Member Service Agent Certification after completion of 14-day training course.
• Experience: Previous customer service experience preferred.
• Knowledge/Skills: Excellent communications skills, must be able to work a flexible schedule.

Responsibilities

• Answer a high volume of incoming phone calls and/or member facing chats.
• Determine member needs and provide appropriate solutions.
• Operate as the liaison between customers and staff.

Skills

Customer Service

Computer Literacy

Professional Business Writing

Typing Speed (Minimum 30 wpm)

Excellent Communication Skills

Education

High School Diploma or GED

Ecommerce Member Service Agent Certification

Job description

An established recruitment agency in Oklahoma City is seeking a part-time Customer Service Based Agent. This role focuses on responding to customer queries through phone calls and chats. The ideal candidate will possess excellent communication skills and a strong background in customer service. A high school diploma or GED is preferred, along with the ability to work a flexible schedule including weekends. This position requires critical thinking skills and the capability to handle high call volumes effectively.