Customer-Driven Office Operations Specialist

CarMax; Oklahoma City (OK); On-site; USD 36,000 - 45,000; Full time

Job summary

A leading automotive retailer in Oklahoma City seeks Customer Experience Associates to deliver exceptional customer service and facilitate auction and sales processes. Responsibilities include managing cash, processing paperwork, answering customer inquiries, and mentoring new associates. Candidates should possess strong communication and organizational skills, along with intermediate PC knowledge. This role requires working in a team-focused environment and may involve evening and weekend shifts.

Qualifications

• Exceptional customer service skills in a fast-paced environment.
• Ability to prioritize and multi-task effectively.
• Intermediate PC skills including word processing and spreadsheets.

Responsibilities

• Provide customer service and facilitate sales and auction processes.
• Process and audit paperwork associated with sales.
• Mentor new associates and train other departments.

Skills

Customer service

Organizational skills

PC skills

Communication skills

Tools

Microsoft Excel

Job description

A leading automotive retailer in Oklahoma City seeks Customer Experience Associates to deliver exceptional customer service and facilitate auction and sales processes. Responsibilities include managing cash, processing paperwork, answering customer inquiries, and mentoring new associates. Candidates should possess strong communication and organizational skills, along with intermediate PC knowledge. This role requires working in a team-focused environment and may involve evening and weekend shifts.