Automotive BDC Specialist — Drive Appointments & Growth

Gilchrist Automotive Group; Lawton (OK); Presencial; USD 19 000 - 22 000; Tempo integral

Resumo da oferta

Gilchrist Automotive Group in Lawton, OK is seeking a Sales BDC Agent to handle inbound/outbound calls, emails and online inquiries, scheduling sales appointments and nurturing customer relationships. You will use CRM software to track interactions, collaborate with the sales team, and strive to meet or exceed sales targets while delivering exceptional service.

Relevant automotive familiarity and strong communication are essential.

Qualificações

• High school diploma or equivalent; associate degree preferred.
• 1–2 years in customer service or sales, automotive preferred.
• Proven track record of meeting sales targets.
• Experience with CRM software and database management.

Responsabilidades

• Respond to inquiries via phone, email, and online channels.
• Schedule and follow up on sales appointments.
• Understand Gilchrist Auto's products to assist customers.
• Collaborate with sales team to increase traffic and conversions.
• Use CRM to track interactions and update records.
• Meet or exceed sales targets consistently.
• Deliver exceptional customer service to foster loyalty.

Conhecimentos

Customer service

Sales experience

CRM software

Communication skills

Multitasking

Microsoft Office

Formação académica

High school diploma

Associate's degree in business/marketing (preferred)

Ferramentas

CRM software

Microsoft Office

Descrição da oferta de emprego

Gilchrist Automotive Group in Lawton, OK is seeking a Sales BDC Agent to handle inbound/outbound calls, emails and online inquiries, scheduling sales appointments and nurturing customer relationships. You will use CRM software to track interactions, collaborate with the sales team, and strive to meet or exceed sales targets while delivering exceptional service.

Relevant automotive familiarity and strong communication are essential.