Compassionate Patient Access & Care Coordinator

Concord Hospital; Concord (NH); Vor Ort; USD 35.000 - 52.000; Vollzeit

Zusammenfassung

Concord Hospital is seeking a Patient Care Coordinator to support patient registration, referrals, and front-desk operations. Under supervision, you will ensure timely and compassionate customer service while coordinating between primary, specialty, and ancillary services.

Responsibilities include greeting patients, verifying insurance, scheduling appointments, handling calls, and maintaining patient records.

Qualifikationen

• Knowledge of medical office operations (scheduling, registration, EMR).
• Familiarity with medical terminology preferred.

Aufgaben

• Greets and arrives patients; obtains signatures for required documents.
• Verifies insurance and demographic information.
• Schedules, confirms or reschedules appointments.
• Responds to calls and inquiries; manages Televox reports.
• Promotes Patient Connect enrollment.
• Coordinates intake of patient information and maintains medical records.
• Supports a culture of "yes" in a patient-centered medical home.
• Coordinates multiple aspects of projects and events.

Kenntnisse

Customer service

Ausbildung

High School diploma or GED

Jobbeschreibung

Concord Hospital is seeking a Patient Care Coordinator to support patient registration, referrals, and front-desk operations. Under supervision, you will ensure timely and compassionate customer service while coordinating between primary, specialty, and ancillary services.

Responsibilities include greeting patients, verifying insurance, scheduling appointments, handling calls, and maintaining patient records.