Compassionate Operations & Admin Specialist

Everstory-Partners; Woodbridge Township (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Company Match

Tuition Reimbursement

Anniversary Award for each year of服務

Career Advancement and Training

Employee Assistance Fund

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

Job summary

Everstory Partners is seeking an Administrator to support its location team with a variety of tasks, from contract processing to onboarding and customer service. The role requires strong organizational skills, reliability, and a commitment to confidentiality, with some holiday and weekend availability.

You will manage office workflow, handle banking and records, and collaborate with leadership to ensure smooth operations across procedures and policies.

Qualifications

• Multi-line phone skills, filing alphabetically, and data entry at ~40 wpm.
• Excellent customer service and confidential information handling.
• Strong organizational and multitasking abilities; works well independently or in a team.
• Must have valid driver's license and access to a vehicle.
• High School equivalency required.
• At least one year of administration or customer service experience.
• Availability for holidays, evenings, and weekends.

Responsibilities

• Answer phones and greet customers to create a customer-focused environment.
• Schedule appointments and assist with onboarding and location leadership support.
• Verify contracts and perform contract processing and quality control.
• Handle banking tasks: cash receipts, deposits, and card transactions.
• Maintain files and records including memos, emails, and policies.
• Coordinate onboarding for new team members; assist HR.
• Process accounts payable and ensure timely bill payments.
• Manage accounts receivable for delinquent balances.
• Prepare deeds, certificates, and trust documents as required.
• Support memorial orders and park service work orders.
• Participate in daily whiteboard meetings and reporting.

Skills

Phone skills

Filing

Typing speed 40 wpm

Data entry

Confidentiality

Customer service

Organization

Teamwork

Education

High School equivalency

Tools

Word

Excel

Google apps

Job description

Everstory Partners is seeking an Administrator to support its location team with a variety of tasks, from contract processing to onboarding and customer service. The role requires strong organizational skills, reliability, and a commitment to confidentiality, with some holiday and weekend availability.

You will manage office workflow, handle banking and records, and collaborate with leadership to ensure smooth operations across procedures and policies.