Compassionate Administrative Coordinator | Client & Operations

Everstory-Partners; Lansing (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

STD Insurance

Tuition Reimbursement

Anniversary Award

Career Advancement and Training

Everstory Cares - EAF

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

401k with Company Match

Job summary

Everstory Partners is seeking an Administrator to support location teams, answer phones, schedule appointments, onboard staff, and handle contracts and records. The role involves coordinating accounts payable/receivable, basic banking, and daily office tasks with a focus on compassionate customer service.

Ideal candidates have multi‑line phone experience, data entry skills, and at least one year in administration or customer service, with availability for some holidays and weekends.

Qualifications

• Basics: Multi‑Line phone skills, filing, 40 wpm typing, data entry and basic math.
• Customer service skills and ability to maintain confidentiality.
• Teamwork, organization, multitasking and meeting deadlines.
• Valid state driver’s license and access to a personal vehicle for some locations.
• High School equivalency required.
• Minimum one year of experience in administration or customer service.

Responsibilities

• Answer phones and create a customer focused environment.
• Schedule appointments and assist onboarding of team members.
• Assist location leadership with daily tasks and reporting.
• Process contracts and perform quality control checks.
• Manage accounts payable/receivable and basic banking duties.
• Maintain and file documents, and ensure records accuracy.
• Support HR onboarding and related duties as needed.
• Assist in memorial and park service work orders.
• Participate in daily cross‑department meetings and reporting.

Skills

Phone skills

Filing

Typing 40 wpm

Data entry

Basic math

Word

Excel

Customer service

Organizational skills

Multitasking

Education

High School equivalency

Tools

Word

Excel

Job description

Everstory Partners is seeking an Administrator to support location teams, answer phones, schedule appointments, onboard staff, and handle contracts and records. The role involves coordinating accounts payable/receivable, basic banking, and daily office tasks with a focus on compassionate customer service.

Ideal candidates have multi‑line phone experience, data entry skills, and at least one year in administration or customer service, with availability for some holidays and weekends.