Compassionate Administrative Specialist — Grief Support Ops

Everstory Partners; Frankfort (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Company Match

Tuition Reimbursement

Career Advancement and Training

Job summary

Everstory Partners is seeking an Administrator to join the location team. You will handle phones, scheduling, onboarding, and contract processing while maintaining accurate records and supporting leadership. Strong organizational and communication skills are essential to deliver compassionate service with efficiency.

The role requires basic accounting tasks, file maintenance, and collaboration across departments to ensure smooth operations and customer satisfaction in the local office.

Qualifications

• Multi-Line phone skills and filing accuracy are essential.
• Typing at least 40 words per minute with high accuracy.
• Experience with data entry and basic math.
• Proficiency in Word processing and spreadsheets.
• Team-oriented with good organizational skills.

Responsibilities

• Answer phones and schedule appointments to support location operations.
• Assist with onboarding team members and support location leadership.
• Process contracts and verify validity before entry.
• Handle banking duties including cash receipts, deposits, and card transactions.
• Maintain customer and employee files, update records, and scan documents.
• Coordinate onboarding tasks with HR and manage related admin duties.
• Process accounts payable and receivable for timely payments and collections.
• Provide deeds/certificates and log them per location/state guidelines.
• Manage work/memorial orders and park service work orders.
• Participate in daily meetings across Administration, Maintenance, and Sales.
• Prepare and deliver reports as required.

Skills

Multi-Line phone skills

Typing 40 wpm

Filing

Data entry

Teamwork

Education

High School diploma or equivalent

Tools

Word

Excel

Google Workspace

Job description

Everstory Partners is seeking an Administrator to join the location team. You will handle phones, scheduling, onboarding, and contract processing while maintaining accurate records and supporting leadership. Strong organizational and communication skills are essential to deliver compassionate service with efficiency.

The role requires basic accounting tasks, file maintenance, and collaboration across departments to ensure smooth operations and customer satisfaction in the local office.