Compassionate Admin & Operations Coordinator

Everstory-Partners; Shore Acres (MA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical and dental insurance

Tuition reimbursement

Anniversary award

Career advancement program

Employee assistance fund

401k with company match

Funeral and cemetery benefits

Employee referral bonus

Legend award program

Job summary

Everstory Partners is seeking an Administrator to join our location team in Massachusetts. The role involves handling front-line front-desk duties, contract processing, banking tasks, record keeping, and coordinating onboarding for staff.

You will support leadership, manage daily office tasks, and assist with accounts payable/receivable and HR duties. Ideal candidates have strong data entry, confidentiality, and multitasking abilities, with at least one year in administration or customer

Qualifications

• Basics: Multi-Line phone skills required. Filing skills (Alphabetically). Ability to type 40 words per minute with minimal errors and data entry skills. Basic math and computer skills including word processing (Word) and spreadsheet (Excel) applications or Google equivalents.
• Customer Focus: Ability to abide by all company policies and keep all employee and customer information confidential. Excellent customer service skills and optimal interpersonal skills.
• Team Focus: Proficient organizational skills. Ability to multitask efficiently and work well independently or as part of a team. Ability to effectively and quickly complete tasks and assignments and meet deadlines.
• Must possess a valid state driver’s license and have access to a personal vehicle for some locations.
• High School equivalency required.
• Minimum of one-year experience in administration or customer service.
• This position requires availability to work some holidays, evenings and weekends as needed.

Responsibilities

• Answer phones, schedule appointments, onboard team members, and assist location leadership.
• Contract processing and quality control to verify entries are valid.
• Banking duties: cash receipts, deposits, and card transactions; occasional bank trips.
• Daily IOA processing and file maintenance; record keeping and policy documentation.
• HR: coordinate onboarding responsibilities as needed.
• Accounts payable and receivable duties; process purchases and invoices.
• Prepare deeds and certificates for Sales Management and trust documentation.
• Work and Memorial Orders: manage memorials and park service work orders.
• Participate in daily cross-department meetings and monthly reporting.

Skills

Multiline phone skills

Data entry speed

Customer service

Teamwork

Confidentiality

Education

High School equivalency

Tools

Word

Excel

Google Docs

Outlook / Email

Job description

Everstory Partners is seeking an Administrator to join our location team in Massachusetts. The role involves handling front-line front-desk duties, contract processing, banking tasks, record keeping, and coordinating onboarding for staff.

You will support leadership, manage daily office tasks, and assist with accounts payable/receivable and HR duties. Ideal candidates have strong data entry, confidentiality, and multitasking abilities, with at least one year in administration or customer