Compassionate Administrative Assistant - Recovery Services

Resources for Human Development; King of Prussia (PA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flexible Spending Accounts

Basic Life Insurance

Short-Term Disability Insurance

401(k) Savings Plan

Life Assistance Program (LAP)

Paid Time Off (PTO)

Paid Holidays

Paid Training

Advancement Opportunities

Job summary

Rise Above, a program of Resources for Human Development, seeks an Administrative Assistant to provide essential clerical support for outpatient substance abuse counseling services. The role emphasizes compassionate service, organization, and professionalism in a fast-paced environment.

Responsibilities include front-desk duties, payment collection, appointment scheduling, and coordination with referral sources while upholding privacy and regulatory standards.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of clerical or administrative experience.
• Knowledge of Microsoft Office applications.
• Current driver's license, registration, and access to a functional vehicle.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information professionally.

Responsibilities

• Answer inbound calls for staff and route calls to extensions, voicemail, or messages.
• Greet clients and complete all required check-in procedures.
• Collect and record payments for services.
• Schedule evaluation appointments and manage registrations.
• Process evaluations and communicate status with referral sources.
• Perform additional administrative duties as assigned.

Skills

Microsoft Office

Verbal & written communication

Professional demeanor

Education

High School Diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Rise Above, a program of Resources for Human Development, seeks an Administrative Assistant to provide essential clerical support for outpatient substance abuse counseling services. The role emphasizes compassionate service, organization, and professionalism in a fast-paced environment.

Responsibilities include front-desk duties, payment collection, appointment scheduling, and coordination with referral sources while upholding privacy and regulatory standards.