Administrative Assistant

Paycom - ATS; Concord (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Paid vacation and sick leave

Employee Assistance Program

Referral bonus opportunities

Extensive internal training program

Job summary

Daymark Recovery Services, Inc. is seeking an administrative support position to assist in scheduling, records preparation, and patient services at the Concord, NC site.

The role emphasizes HIPAA compliance, accuracy in data entry, and courteous interaction with clients and staff. The candidate will work under the Practice Manager, supporting daily administrative workflows and contributing to efficient clinic operations.

Qualifications

• High school diploma required; healthcare office experience preferred.
• Familiarity with HIPAA, confidentiality and privacy.
• Comfort with data entry and scheduling software.

Responsibilities

• Schedule appointments and prepare records for daily visits.
• Enter and verify consumer data for scheduling and billing.
• Answer phone calls; provide information on benefits and scheduling.

Skills

Scheduling

Data entry

Customer service

HIPAA compliance

MS Office

Education

High School Diploma

Tools

EHR systems

Job description

Company Mission/ statement:Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $16-$17.50hr.Summary:Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.Essential Duties and Responsibilities:Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA ComplianceSchedules appointments, prepares records for the daily appointmentsKeys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposesMay file, release and copy protected healthcare informationAnswers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.