Administrative Assistant

Daymark Recovery Service; Mocksville (NC); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Job summary

Daymark Recovery Services seeks an Administrative Assistant to provide center support, scheduling, and data entry. You will handle client services, maintain records, and assist with billing while ensuring HIPAA compliance.

Responsibilities include scheduling appointments, answering phones, filing, and supporting a team focused on patient care and recovery services. Experience in healthcare admin is preferred, with a strong emphasis on confidentiality and accuracy.

Qualifications

• Requires a High School Diploma. Strong preference for office experience in healthcare. Knowledge of Medicaid and Medicare regulations is a plus.
• HIPAA compliance and confidentiality are essential.
• Excellent organizational and problem-solving skills are required.

Responsibilities

• Schedule appointments and prepare records for daily activities.
• Handle filing, documentation, and billing support while ensuring HIPAA compliance.
• Answer phones, direct calls, and assist consumers with benefits and scheduling.
• Enter consumer data accurately and protect confidential information.
• Support center operations and assist the Practice Manager as needed.

Skills

Customer service

Scheduling

Data entry

HIPAA compliance

Filing

Education

High School Diploma

Tools

MS Office

Electronic Health Records

Job description

Company Mission/ statement:Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $16-$17.50hr.Summary:Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.Essential Duties and Responsibilities:Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA ComplianceSchedules appointments, prepares records for the daily appointmentsKeys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposesMay file, release and copy protected healthcare informationAnswers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.